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Frequently Asked Questions

1. What is United Supermarket (USM)?

United Supermarket (USM) is a trusted online grocery shopping in Tirunelveli offering a wide range of fresh fruits, vegetables, groceries, personal care items, and home essentials. We focus on quality, fast delivery, and local service.

2. Do you deliver across all areas in Tirunelveli?

Yes, we provide free home delivery in Tirunelveli and nearby localities. Our delivery team ensures safe and on-time service for every order.

3. How can I order groceries online from USM?

You can easily place your grocery order through our website:

  • Visit our online store
  • Browse categories like fruits, vegetables, groceries, etc.
  • Add items to your cart
  • Enter delivery details and complete checkout
  • We will deliver your order as per your selected time slot.

4. What products are available at United Supermarket?

We offer a complete grocery shopping experience online:

  • Fresh fruits and vegetables
  • Grocery staples: rice, pulses, oil, spices
  • Home cleaning products
  • Personal hygiene and care items
  • Snacks, beverages, and packaged foods
  • Everything is available online with same-day delivery in Tirunelveli.

5. Are your fruits and vegetables fresh?

Yes. We guarantee fresh and handpicked produce. Our team selects the best items daily from local markets to ensure top quality.

6. What are your delivery charges?

We offer 100% free grocery delivery in Tirunelveli. There are no hidden charges or minimum order limits.

7. What is your delivery time?

Orders placed before 6 PM are eligible for same-day delivery. Customers can also choose their preferred time slot while checking out.

8. What payment options are available?

We accept:

  • Cash on Delivery (COD)
  • UPI: Google Pay, PhonePe, Paytm
  • Debit/Credit Cards
  • Enjoy secure and convenient payments for all online grocery orders.

9. Do I need to create an account to shop?

No. You can shop as a guest. However, creating an account helps track orders, save delivery addresses, and receive exclusive offers.

10. Can I cancel or modify my order after placing it?

Yes, you can cancel or make changes within 30 minutes of placing the order. Contact our support team quickly for assistance.

11. What if I get a damaged or wrong product?

If you receive any incorrect or damaged item, contact us immediately. We’ll provide a replacement or full refund based on your preference.

12. How can I contact United Supermarket?

For support or queries, reach out to us:

  • Phone/WhatsApp: +91-XXXXXXXXXX
  • Email: support@unitedsupermarket.in
  • Instagram: @unitedsupermarket

We’re here to help with all your online grocery needs in Tirunelveli.